AAt Duncan Hikes, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or services.
Information We Collect
We may collect personal information such as your name, email address, phone number, and shipping details when you place an order or contact us. Additionally, we may collect basic technical information such as browser type, device details, and browsing behavior to improve our website performance and user experience.
How We Use Your Information
Your information is used to process orders, manage deliveries, and provide customer support. We may also use your contact details to send order confirmations, shipping updates, and important service-related communications. With your consent, we may send promotional offers, updates, and news related to our products and services.
Data Protection
We implement appropriate security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. Your data is stored securely and is only accessible to authorized personnel who require it for operational purposes.
Information Sharing
We do not sell or trade your personal information. However, we may share your data with trusted third parties such as delivery partners or service providers to fulfill orders and support our operations. These parties are required to handle your information securely and responsibly.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including order processing, customer support, and service improvement. Once the data is no longer required, we take steps to securely remove or anonymize it.
Your Rights
You have the right to request access to your personal information, correct any inaccuracies, or request deletion of your data. We are committed to responding to such requests in a timely manner.
Opt-Out Instructions
If you no longer wish to receive promotional emails or communications, you may opt out by contacting us at [email protected] with the subject line “Opt-Out Request”. We will process your request promptly.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices. We encourage you to review this page periodically to stay informed.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at:
[email protected]
